Screen share, remote control, and troubleshoot any device — tablet, computer, or kiosk — in seconds. No downloads, no confusion.
Whether you're fixing a restaurant tablet or walking a client through software — Assistee handles it all.
What technicians see when managing remote sessions.
No per-session fees. No surprise charges.
The product looks the same to customers regardless of approach. These are the behind-the-scenes differences.
| Factor | 🟦 Option A — Self-Host RustDesk Run on your Coolify droplet |
🟪 Option B — Zoho OEM Partner White-label Zoho Assist |
🟧 Option C — Build from Scratch Custom engineering |
|---|---|---|---|
| Monthly Cost to Run | ~$0 extra Uses your existing $24/mo DO droplet |
$X/seat wholesale Negotiated; typically $5–8/seat. You mark up to $29–79. |
$500–2,000+/mo Relay servers + engineering time + hosting |
| Time to Launch | 1–2 weeks FASTEST Deploy Docker containers + custom branding |
4–8 weeks Negotiate contract, integrate SSO, build wrapper |
6–12 months Full engineering build |
| You Own the Code | Yes MIT license. Fork it, modify it, keep it forever. |
No You own the brand, not the engine. Zoho can change pricing. |
Yes 100% custom — but at massive cost |
| Dependency Risk | Low Open source community. You can fork and maintain if needed. |
High Zoho raises prices or changes terms → your business is affected |
None You control everything |
| Branding / White-Label | 100% Your logo, your domain, your colors. No Rustdesk watermark. |
100% Zoho OEM explicitly supports full rebrand |
100% Built from ground up |
| BOO API Integration | Yes RustDesk has API. Build a "Request Support" button inside BOO. |
Yes Zoho Assist has API. Same BOO integration possible. |
Yes You build the API yourself |
| Tablet / Mobile Support | Yes Android & iOS apps included in RustDesk open source |
Yes Zoho Assist supports iOS & Android natively |
Build required Need native apps for each platform |
| Profit Margin | ~95% BEST Revenue – server costs only. No per-seat royalty. |
~60–70% After Zoho wholesale cost subtracted |
Unknown High upfront cost, no revenue until launch |
| Technical Complexity | Low Docker deploy + config. Branding = logo swap + colors. |
Medium SSO integration + Zoho API + contract negotiation |
Extreme WebRTC, NAT traversal, native apps, codec engineering |
| Recommended For | ✅ Boom Media — best fit | If you want Zoho's enterprise support guarantees | Venture-funded startup with $500K+ engineering budget |
You get 95% margins, full ownership, and you can launch in 1–2 weeks on infrastructure you already pay for. The product looks identical to customers compared to Zoho OEM — at a fraction of the ongoing cost.