Stripe Setup — exact products to create (Replyee · Compliee · Assistee · Signnee)

Created 2026-06-29. Verified against each app's actual code (not marketing) — prices below are what the apps expect. All plans are monthly, USD, no annual (the apps don't reference annual prices). Do this in Stripe Dashboard → Products (use the same Stripe account; live mode for production).

Every app also needs STRIPE_SECRET_KEY and STRIPE_WEBHOOK_SECRET in its deploy env.

⚠️ Three gotchas that will silently break billing if missed

1. Env-var names differ per app — Replyee & Assistee use the STRIPE_PRICE_* prefix; Compliee & Signnee use bare *_PRICE_ID. Don't copy-paste between apps.
2. Compliee & Signnee require a plan metadata key on each Stripe Price (value = the slug). Their customer.subscription.updated handler reads price.metadata.plan; without it, any upgrade/downgrade silently reverts the user to starter.
3. Use the internal slug, not the display name, for metadata + env mapping. Assistee's middle tier shows "Professional" but its slug is pro.

1. Replyee — replyee.online (webhook /api/webhooks/stripe)

• Metadata on price: not required (the webhook reverse-maps by price ID via those env vars — but the 3 env vars MUST be set or it falls back to starter).
• Bot limits enforced in code: 1 / 5 / 999. Conversation caps (500/3,000/∞) are marketing-only, not enforced.
• Checkout sets a 14-day trial and allows promo codes.
• Events: checkout.session.completed, customer.subscription.updated/deleted.

2. Compliee — compliee.online (webhook /api/stripe/webhook)

• Set plan metadata on each price (required — see gotcha #2).
• Limits: 1/3/10 sites, 10/50/100 pages per scan, monthly/weekly/daily scans.
• Events: checkout.session.completed, customer.subscription.updated/deleted.

3. Assistee — assistee.online (webhook /api/stripe/webhook)

• Metadata on price: not required (webhook reads session.metadata.plan set by checkout).
• Limits: 1/2/4 technicians, 2/4/6 devices.
• Also has /api/stripe/portal (billing portal). Events: checkout.session.completed, customer.subscription.updated/deleted.

4. Signnee — signnee.online (webhook /api/stripe/webhook)

• Set plan metadata on each price (required — see gotcha #2).
• Limits: 25/150/unlimited docs/mo, 3/20/unlimited templates.
• Events: checkout.session.completed, customer.subscription.updated/deleted.

One-sitting checklist

For each app: create 3 monthly USD products at the prices above → copy each price ID into the listed env var in the app's deploy env (Vercel for Replyee/Assistee, Coolify for Compliee/Signnee) → for Compliee & Signnee only, add a plan metadata field on each Price → set STRIPE_SECRET_KEY + create a webhook at the listed URL and put its signing secret in STRIPE_WEBHOOK_SECRET.